Station Manager Atlanta: Michelle Lefebure
Email: MLefebure@SpecialService.net
Ops & Linehaul Manager: Oscar Royster
Email: ORoyster@specialservice.net
Customer Solutions Manager: Cindy Royals
Email: CRoyals@specialservice.net
Lock Out for freight dropped on our dock: Mon - Thur 20:00/Fri 18:00
Line Haul: Nightly five days a week throughout the southeast (Sunday - Thursday)
Mon – Fri 7:30 a.m. to 9 p.m. and Sun 7:30 a.m. – 3 p.m.
Outside hours by special arrangement and 24/7 on call dispatch and service
Atlanta is a full-service station located within a mile of the ‘World’s Busiest Airport’, Hartsfield-Jackson International Airport. This volume and intensity creates its own unique challenges for cargo.
We understand those challenges and have an experienced staff with extensive industry knowledge in Domestic and International freight. We know just what it takes to get the job done right first time, and on time.
We operate a 38,000 sq. ft. of warehouse space within five minutes of the airport, and have a 4200 sq. ft. bonded CFS area which handles truckloads of bonded freight on a daily basis.
We offer airport to door and door to door commercial and residential pick-up and delivery services, lift gate, two man deliveries, ‘White Glove’ and ‘Retail roll outs’, and PMC build up and breakdown service as well as container loading.
We provide hotshot/EUV service around the southeast.
Atlanta is the central hub for the company’s Regional line haul service which operates 6 days a week.
Our equipment includes Tractors / 53’ Boxvan trailers for local and hotshots, and 26’ Straight Trucks with lift gates, equipped with e-Trak, straps, pallet jacks, and hand trucks.
We have Cargo van & Sprinter vans for local specials and hotshots.
All trucks have GPS tracking.
Atlanta’s points list covers most areas in the A/B/C/D and E zones, and we offer specials to all other Georgia points.
38,000 sq. ft. of warehouse space/21 dock level and grade level doors with 4200 sq ft Bonded Area.
Very large fenced storage yard.
CCTV throughout the facility.
Card controlled access and 24/7 security &fire monitoring.
Material handling equipment: Pallet jacks, Fork Lifts, dock plates, pads, dollies etc.
Line Haul nightly throughout the South East to 16 Cities in 6 States.
24/7 on call dispatch &service availability.
Local PU & D, assembly & tech / logistic inside support & Airport Transfers.
All Bonded services including breakdown and delivery.
Container de-stuffing, transloading.
Outsize loads.
Expedited exclusive use vehicles’ (EUV’s).
F53′ Dryvans available.
White glove 2/3/4 man crews for new & remodel installs.
Convention / Arena freight trained personnel / hot shots to next location.
Terminal storage & transfer handling.
Military & Nuclear Power Station pick up & deliveries.
Air Charter service support.
Customs Bonded vehicles.
Cargo & Sprinter Vans.
Straight trucks 24′ & 26, lift gates, straps, pads etc.
Tractors – Single and tandem axle.
Trailers are 53ft dry vans.
Flatbeds upon request.
TSA & Customs cleared Employees & Drivers.
Criminal Background & 10 year DMV check.
Mandatory Drug Testing Program.
Actual Weight or 200 DIM applies, whichever is greater.
Any Pick-up or delivery requested within the immediate next 2 hours will be charged as a 'Special'.
Any Pick-up or Delivery with less than a 2 hour window will be charged as a 'Special'
Any Pick-up or Delivery before Noon, regardless of the length of the time window will be charged as a 'Special'
Any Pick-up or Delivery to a place with no Loading Dock containing any piece 125lbs or more will incur a Liftgate Fee
2 MAN time starts from station departure & runs until return to station, AND attracts an Area 'Special' accessorial.
$100,000 Cargo Insurance is only applicable on freight if a value is previously declared, accepted and charged, otherwise normal Terms & Conditions of Carriage apply.
Insurance charges will increase if additional Cargo Insurance is requested AND formally accepted and charged for (See Terms & Conditions of Carriage).
Overlength Freight Rule: Any shipment containing a piece exceeding 12ft (144 inches) in length will be assessed a $75 'Overlength' Fee, in addition to all other applicable charges.
Any shipment containing a piece exceeding 20ft (240 inches) in length will be assessed a $125 'Overlength' Fee, in addition to all other applicable charges.
Special Service reserves the right to defer transport of such ‘overlength’ freight until suitable space is available on its equipment.
We strongly discourage rugs/mattresses/kayaks and other loose freight that is awkward to move and lacking packaging protection to be tendered to us for transport.
If tendered, we reserve the right to turn down a claim if packaging is found to be insufficient.