Manager: Brian Frolo
Nightly five days a week throughout the southeast (Sunday – Thursday)
Lock Out for freight dropped on our dock: Mon – Thur 18:00/Fri 17:00
Mon – Fri 8 a.m to 6 p.m. Outside hours by special arrangement and 24/7 on call
RDU operates a 11,000 sq. ft. warehouse for servicing the pick-up and delivery needs of commercial and residential RDU as well as the far flung surrounding areas.
Most of our freight inbounds daily from national line haul carriers, and from our own dedicated line haul trucks from Atlanta and Charlotte. Pick-ups usually route out in the evening from the RDU area.
RDU is a full-service station offering two-man service, hospital, industrial, residential, and commercial pickups and deliveries. They offer a full complement of specialized services as well; Inside, unpacking, room-of-choice, setup and assemble, time specific deliveries to meet install crews; Packing and unpacking, banding and shrink wrapping, and hauling away any refuse or debris from the delivery.
RDU’s equipment includes seven 26’ Straight Trucks with lift gates equipped with e-trak, straps, pallet jacks, and hand trucks.
The line haul Tractor/Trailer is available for some use during the middle part of the day.
The Terminal also runs 2 cargo vans when needed for smaller pieces of freight.
RDU services Areas A-E on daily regulars and beyond points/hot shots when circumstances are required.
CBP Firms Code N869
84,000 sq. ft. warehouse, multiple dock doors and cargo ramp
CCTV, 24/7 security &fire monitoring
Bonded Container Freight Station
Material handling equipment: Pallet jacks, pads, dollies etc.
Line Haul nightly between all Stations and daily to/from Wilmington, NC
24/7 on call dispatch & service availability
Local PU &D, assembly &tech/medical/logistic inside support
All Bonded services including clearance, breakdown &deliveries
White glove 2/3 man crews for Retail Store openings & remodels
Packaging services (bubble wrap, stretch wrap, banding, skidding, boxes)
Terminal storage & transfer handling
Military & Nuclear Power Station pick up & deliveries
Air Charter service support
Straight Trucks – 22′, 24′ &26′ (lift gates,pallet jacks, dollys, straps, pads etc.)
Sprinter Vans and Cargo Vans
TSA cleared Employees &Drivers
Criminal Background &10 year DMV checks
Mandatory Drug Testing Program
Actual Weight or 200 DIM applies, whichever is greater.
Any Pick-up or delivery requested within the immediate next 2 hours will be charged as a 'Special'.
2 MAN time starts from station departure & runs until return to station, AND attracts an Area 'Special' accessorial.
$100,000 Cargo Insurance is only applicable on freight if a value is previously declared, accepted and charged, otherwise normal Terms & Conditions of Carriage apply.
Insurance charges will increase if additional Cargo Insurance is requested AND formally accepted and charged for (See Terms & Conditions of Carriage).
Overlength Freight Rule: Any shipment containing a piece exceeding 12ft (144 inches) in length will be assessed a $75 'Overlength' Fee, in addition to all other applicable charges.
Any shipment containing a piece exceeding 20ft (240 inches) in length will be assessed a $125 'Overlength' Fee, in addition to all other applicable charges.
Special Service reserves the right to defer transport of such ‘overlength’ freight until suitable space is available on its equipment.
We strongly discourage rugs/mattresses/kayaks and other loose freight that is awkward to move and lacking packaging protection to be tendered to us for transport.
If tendered, we reserve the right to turn down a claim if packaging is found to be insufficient.