Ops: Manny Benitez
Email: MBenitez@SpecialService.net
Dispatch: Daly Morales
Email: MCO@specialservice.net
Line haul service nightly between MIA and MCO – call for details and availability and Line haul service (through partners) elsewhere, but only offered if includes a Local P&D requirement.
Lock Out for freight dropped on our dock: Mon - Fri 17:00
Hours: Mon – Fri 8 a.m. to 7 p.m. Outside hours by special arrangement and 24/7 on call
Orlando is a full-service station offering a full complement of specialized services, as well as Inside, unpacking, room-of-choice, setup and assemble, time specific deliveries to meet install crews. Additionally, we handle packing and unpacking, banding and shrink wrapping, and hauling away any refuse or debris from the delivery.
Orlando runs five x 2-man teams dedicated to white glove business and residential deliveries including assembly as needed (with the added ability of assembling 4 or 5 man teams as needed).
Orlando operates a 5000 sq. ft. warehouse for servicing the pick-up and delivery needs of commercial and residential Orlando as well as the far flung surrounding areas. (Additional 8000 sq. ft. feasable)
5,000 sq. ft. warehouse/2 dock level doors and 1 van ramp with CCTV throughout and 24/7 alarm &fire monitoring.
Material handling equipment: pallet jacks, fork lifts, dock plates, pads, dollies, etc.
24/7 on call dispatch &service availability
Five x 2-man White Glove teams dedicated to business, new & remodel installs and residential deliveries
Asset recovery with inventory management and or / disposal
Long term storage warehousing, pick and pack services, inventory management
Local Pick-up and delivery, assembly & tech / logistic inside support
Regional ‘exclusive use vehicles’ (EUV’s)
Container loading/unloading/transloading
Convention / arena freight trained personnel / hot shots to next location
Terminal storage & transfer handling
Military & Nuclear Power Station pick up & deliveries
Air Charter service support
Eight x 26’ Straight Trucks with lift gates and equipped with e-trak, straps, pallet jacks, and hand trucks.
TSA & Customs cleared Employees & Drivers
Criminal Background & 10 year DMV checks
Mandatory Drug Testing Program
Actual Weight or 200 DIM applies, whichever is greater.
Any Pick-up or delivery requested within the immediate next 2 hours will be charged as a 'Special'.
2 MAN time starts from station departure & runs until return to station, AND attracts an Area 'Special' accessorial.
$100,000 Cargo Insurance is only applicable on freight if a value is previously declared, accepted and charged, otherwise normal Terms & Conditions of Carriage apply.
Insurance charges will increase if additional Cargo Insurance is requested AND formally accepted and charged for (See Terms & Conditions of Carriage).
Overlength Freight Rule: Any shipment containing a piece exceeding 12ft (144 inches) in length will be assessed a $75 'Overlength' Fee, in addition to all other applicable charges.
Any shipment containing a piece exceeding 20ft (240 inches) in length will be assessed a $125 'Overlength' Fee, in addition to all other applicable charges.
Special Service reserves the right to defer transport of such ‘overlength’ freight until suitable space is available on its equipment.
We strongly discourage rugs/mattresses/kayaks and other loose freight that is awkward to move and lacking packaging protection to be tendered to us for transport.
If tendered, we reserve the right to turn down a claim if packaging is found to be insufficient.