Knoxville, TN (TYS)

Actual Weight or 200 DIM applies, whichever is greater.

Any Pick-up or delivery requested within the immediate next 2 hours will be charged as a 'Special'.

Any Pick-up or Delivery with less than a 2 hour window  will be charged as a 'Special'      

Any  Pick-up or Delivery before Noon, regardless of the length of the time window  will be charged as a 'Special'    

Any  Pick-up or Delivery to a place with no Loading Dock containing any piece  125lbs or more will incur a Liftgate Fee

2 MAN time starts from station departure & runs until return to station, AND attracts an Area 'Special' accessorial.

$100,000 Cargo Insurance is only applicable on freight if a value is previously declared, accepted and charged, otherwise normal Terms & Conditions of Carriage apply.

Insurance charges will increase if additional Cargo Insurance is requested AND formally accepted and charged for (See Terms & Conditions of Carriage).

Overlength Freight Rule: Any shipment containing a piece exceeding 12ft (144 inches) in length will be assessed a $75 'Overlength' Fee, in addition to all other applicable charges.

Any shipment containing a piece exceeding 20ft (240 inches) in length will be assessed a $125 'Overlength' Fee, in addition to all other applicable charges.

Special Service reserves the right to defer transport of such ‘overlength’ freight until suitable space is available on its equipment.

We strongly discourage rugs/mattresses/kayaks and other loose freight that is awkward to move and lacking packaging protection to be tendered to us for transport.

If tendered, we reserve the right to turn down a claim if packaging is found to be insufficient.